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Customer surveys

Spring 2014 Customer Satisfaction Survey

We want to hear from you! It is time for the Spring 2014 Customer Satisfaction Survey. We use your feedback to help plan and improve our services. Fill out our survey by May 5, 2014, for your chance to win one of five $50 GO fare vouchers. Help us shape GO Transit for the future.

Your opinion matters – we want to hear from you!

As part of our ongoing pledge to listen to our customers, we regularly conduct surveys to get your feedback on our service.

To see all the changes that have been made as a result of this feedback, visit the How we’re listening page.


Let GO Know Online Customer Panel

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Join Let GO Know – GO Transit’s online advisory panel. Through surveys and polls sent right to your email inbox, your voice will be heard and will help shape the many improvements we will be making to your experience on the GO.

Being a Let GO Know panelist will give you a voice during an exciting time of transit expansion and improvement in the Greater Toronto and Hamilton Area. For every survey you take part in you will be entered in a draw to win a prize.

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